January 26, 2024

Navigating the Return to Office: Contingent Labor and the Impending Attrition Challenge

As organizations gear up for the return to office amid a post-pandemic landscape, they are faced with the complex task of managing their workforce effectively. One critical aspect of this challenge is the utilization of contingent labor and the potential impact on attrition rates. In this blog, we explore the dynamics between contingent labor and the return to office, shedding light on the factors that may contribute to increased attrition.

The Rise of Contingent Labor:

Contingent labor, comprising freelancers, temporary workers, and independent contractors, has been on the rise in recent years. Organizations have embraced this flexible workforce model for its ability to scale up or down based on project needs, cost-effectiveness, and access to specialized skills. However, as remote work became the norm during the pandemic, many companies increased their reliance on contingent workers to maintain agility in uncertain times.

The Return to Office Dilemma:

The return to the office introduces a new set of challenges for organizations, especially those with a significant contingent workforce. While some employees are eager to reconnect with colleagues and return to a semblance of pre-pandemic normalcy, others have grown accustomed to the flexibility of remote work. Contingent workers, in particular, may face a unique situation where their engagement is contingent on the organization's return-to-office policies.

Factors Contributing to Attrition:

  1. Flexibility Expectations: Contingent workers, having experienced the autonomy of remote work, may resist returning to a traditional office setting. If organizations fail to offer a balance between in-office and remote work, it could lead to attrition among contingent workers seeking more flexible arrangements.
  2. Competitive Talent Market: The job market is evolving, and skilled contingent workers have options. If organizations do not align their return-to-office strategies with the preferences of their contingent workforce, they risk losing talent to competitors who offer more accommodating work arrangements.
  3. Communication and Inclusion: Contingent workers may feel excluded or uninformed about the return-to-office plans compared to full-time employees. Clear communication and efforts to integrate contingent workers into the workplace culture are crucial in preventing feelings of alienation that could contribute to attrition.

Strategies for Mitigating Attrition:

Flexible Work Policies:

Organizations should establish flexible work policies that accommodate the preferences of both full-time and contingent workers. This may include hybrid work models, allowing employees to choose the most suitable work environment.

Communication and Transparency:

Transparent communication about return-to-office plans is essential. This includes addressing the concerns of contingent workers, providing clarity on expectations, and ensuring they feel valued as integral parts of the team.

Investing in Technology:

Leveraging technology to facilitate remote collaboration and communication can help bridge the gap between in-office and remote workers. This ensures that contingent workers remain connected and engaged, regardless of their physical location.


Successfully navigating the return to office with a contingent workforce requires a strategic and inclusive approach. Organizations that prioritize flexibility, communication, and transparency stand a better chance of mitigating attrition and retaining the valuable skills offered by their contingent labor. As the workplace continues to evolve, adaptability and a people-centric approach will be key to fostering a cohesive and resilient workforce.

Amber Crawford

I am honored to be the Executive Vice President of Koncert Technology Sourcing Solutions, a managed service provider offering Information Technology and Healthcare services to Fortune 500 companies. I have worked hard to make Koncert what it is today and I am proud of my accomplishments and achievements as a leader in this industry. My passion for creative problem-solving, coupled with my eye for detail, has enabled me to be successful in this role. Beyond work, I enjoy giving back to the local community through volunteering, attending live music events, and spending quality time with family.

Our Blog

Recent Articles

May 10, 2024
Adapting to the Contingent Workforce: A Comprehensive Exploration

Introduction The rise of the contingent workforce marks a transformative shift in the way businesses operate and individuals engage in work. This in-depth exploration delves into the multifaceted nature of the contingent workforce, encompassing its definition, evolution, driving factors, implications, and outlook. Additionally, we will discuss best practices for managing a contingent workforce and the […]

April 30, 2024
Crafting an RFI and RFP for Managed Service Providers: The Ultimate Guide

Selecting the right managed service provider (MSP) is a critical decision for businesses aiming to streamline operations, enhance efficiency, and secure their digital assets. The Request for Information (RFI) and Request for Proposal (RFP) processes are invaluable tools in identifying and engaging with potential MSPs. This comprehensive guide explores each element of the RFI and […]

March 16, 2024
The Power of Partnership: Why Staffing Partnerships Are Crucial for Managed Service Providers

In the fast-paced world of business, organizations often rely on managed service providers (MSPs) to streamline their operations and manage complex projects. One key element that sets successful MSPs apart is their ability to cultivate strong relationships with staffing partners. This blog explores why staffing partnerships are crucial for MSPs and how they contribute to […]

February 16, 2024
Implementing a Successful Contingent Workforce Program

In today’s fast-paced business world, organizations are increasingly turning to contingent workforce programs to gain a competitive edge. A contingent workforce program allows businesses to tap into specialized skills and expertise on a flexible basis, helping them adapt to changing market demands and achieve operational efficiency. However, implementing a successful contingent workforce program requires careful […]

January 26, 2024
Navigating the Return to Office: Contingent Labor and the Impending Attrition Challenge

As organizations gear up for the return to office amid a post-pandemic landscape, they are faced with the complex task of managing their workforce effectively. One critical aspect of this challenge is the utilization of contingent labor and the potential impact on attrition rates. In this blog, we explore the dynamics between contingent labor and […]

December 26, 2023
Nurturing Collaboration: The Crucial Role of Transparent Communication for Contingent Workers

In the ever-evolving landscape of the modern workplace, contingent workers play a pivotal role in providing flexibility and specialized skills to organizations. However, as the contingent workforce continues to grow, so does the importance of transparent and clear communication. In this blog, we delve into the significance of transparent communication for contingent workers and how […]

November 8, 2023
Nurturing Connection: The Benefits of Communicating with Your Contingent Workforce and Tips to Avoid Co-Employment Pitfalls

Introduction In the dynamic landscape of contingent workforce management, effective communication is a cornerstone of success. Engaging with your contingent workforce not only fosters a positive work environment but also helps avoid potential pitfalls related to co-employment. In this blog, we explore the numerous benefits of proactive communication with contingent workers and provide essential tips […]

October 11, 2023
Managed Service Providers: A Catalyst for Organizational Success

In today's rapidly evolving digital landscape, many organizations are turning to Managed Service Providers (MSPs) to navigate the complexities of IT infrastructure and workforce management. This shift is fueled by the numerous benefits that MSPs offer, including cost savings, increased efficiency, compliance assurance, improved talent quality, and enhanced visibility and control. In this blog post, […]

September 27, 2023
The Latest IT Hiring Trends: Navigating the Evolving Landscape

In our rapidly progressing, technology-driven era, staying informed about the latest hiring trends is a necessity for recruiters. It provides them with a competitive edge and aids them in attracting and retaining top talent. This is especially relevant in the Information Technology (IT) industry where new technologies and methodologies are constantly materializing and evolving. As […]

September 8, 2023
Winning the Talent War: Top Strategies to Attract Top IT Talent

As technology continues to evolve at an unprecedented pace, attracting top IT talent has become a critical challenge for many companies. The demand for skilled IT professionals is soaring, and companies are in fierce competition to attract the best and brightest. This blog post delves into the most effective strategies that companies can implement to […]

 Contact us today to learn how 
Koncert can help you reach your goals 

Get Started
Koncert offers the next generation IT sourcing solutions. Utilizing our passion and expertise, Koncert will Save You Time, Money and Resources. Koncert will find you the right talent NOW from interns to executives. Talent sourcing is just the beginning, we offer detailed and expansive services to help you run your business efficiently and more successfully.
© 2022 Koncert. All Rights Reserved
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram